FAQ

Q: What is your return policy? A: We accept returns within 30 days of delivery if the item is unused, in its original packaging, and in resellable condition. Some products, such as food items and personal hygiene products, are non-returnable. Q: How do I request a return or exchange? A: To initiate a return or exchange, contact us at info@survival-hub.com with your order number and reason for return. We will provide further instructions. Q: Do I have to pay for return shipping? A: Yes, return shipping costs are the responsibility of the customer unless the item is defective or incorrect. Q: My item arrived damaged. What should I do? A: If your item arrives damaged or defective, email us with photos of the issue, and we will arrange a replacement or refund.

Q: Where do you ship to? A: We offer worldwide shipping. However, shipping times and costs vary depending on your location. Q: How long does shipping take? A: Orders are typically processed within 1-3 business days. Estimated delivery times: USA & Canada: 7-14 business days Europe: 7-14 business days Rest of the world: 10-21 business days Q: How can I track my order? A: Once your order has been shipped, you will receive a tracking number via email. You can track your package directly on our website or through the carrier’s website. Q: What if my order hasn’t arrived? A: If your order is delayed beyond the estimated time, please contact our support team at info@survival-hub.com, and we will assist you.

Yes! We ship worldwide. Shipping costs and delivery times vary depending on your location. Please check our Shipping Policy for more details.

Once your order is shipped, you will receive a tracking number via email. You can track your package on our website or through the courier’s tracking system.

Processing times are typically 1-3 business days, and shipping times vary by region. Standard shipping usually takes 7-15 business days, while express shipping options are available.

We offer a 30-day return policy for unused and unopened products. If you have an issue with your order, please contact our support team for assistance.

Q: Do you sell non-GMO seeds and home-growing kits? A: Yes! We offer 100% non-GMO seeds, home-growing kits, microgreens, and all the equipment you need to start growing your own food. Q: What is the Base Spike Detox Protocol? A: The Base Spike Detox Protocol, based on Dr. Peter McCullough’s recommendations, helps detox harmful spike proteins from vaccines and environmental toxins. It includes Nattokinase, Bromelain, and Curcumin, which we provide in our store. Q: Do you sell nicotine for detoxing nanotech? A: We do not currently sell nicotine, but we can guide you on where to find high-purity nicotine for detox purposes. DM us for more details!

To maintain conductivity: ✔ Wash at least twice a month ✔ Use mild detergent, warm water (below 40°C/105°F) ✔ Air dry or tumble dry on low ❌ Avoid bleach, fabric softeners, and whitening agents ❌ Do not use dryer sheets or oil-based detergents

No, for grounding sheets, mats, and pads to work, they must be connected to a properly grounded outlet. If your home doesn’t have grounded outlets, you can use a ground rod for direct connection.

If you’re frequently exposed to electronic devices, WiFi signals, or live near power lines or cell towers, you may benefit from EMF shielding products. Common symptoms of EMF sensitivity include headaches, fatigue, poor sleep, and stress.

Earthing (also known as grounding) is the practice of connecting to the Earth's natural electric charge by using conductive materials like silver fiber. This can help reduce EMF exposure, improve sleep, and promote overall well-being.

If you’re frequently exposed to electronic devices, WiFi signals, or live near power lines or cell towers, you may benefit from EMF shielding products. Common symptoms of EMF sensitivity include headaches, fatigue, poor sleep, and stress.

EMF shielding products use conductive materials, such as silver fiber or metal-infused fabrics, to block or reduce exposure to electromagnetic fields (EMFs) from WiFi, cell towers, and other electronic devices.

We offer various sizes to fit your bed, including Twin, Full, Queen, King, and custom sizes. Please check the product page for specific measurements or contact us for custom orders.